§ 3.3. Communications Between Grantee and Cable Subscribers.

Latest version.

(a) Refund checks will be issued promptly, but no later than either the customer's next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or the return of the equipment supplied by the Grantee if service is terminated.

(b)

Credits for service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. ( 2015-Or-013 , § 1, 5-15-15)

                    
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