Minneapolis |
Code of Ordinances |
Appendix H. MINNEAPOLIS CABLE COMMUNICATION FRANCHISES |
Chapter 2. CABLE TELEVISION FRANCHISE AGREEMENT BETWEEN CITY OF MINNEAPOLIS, MINNESOTA AND QWEST BROADBAND SERVICES, INC., D/B/A CENTURYLINK |
Section 3. CUSTOMER SERVICE STANDARDS |
§ 3.1. Cable System Office Hours and Availability. |
§ 3.2. Installations, Outages and Service Calls. |
§ 3.3. Communications Between Grantee and Cable Subscribers. |
§ 3.4. Definitions. |
§ 3.5. Information to Subscribers. |
§ 3.6. Rate and Service Changes. |
§ 3.7. Rate Review. |
§ 3.8. Broad Programming Categories. |